Expert in network infrastructure, cybersecurity, and system administration with a passion for solving complex IT challenges.
Passionate IT professional with extensive experience in network administration, system support, and cybersecurity. I specialize in providing comprehensive L1 end-user support and maintaining robust network infrastructures.
Proficient in network configuration, troubleshooting, and security implementations. Experienced with enterprise-grade networking equipment and protocols.
Expert in Windows OS administration, Active Directory management, and comprehensive IT asset documentation and maintenance.
Skilled in security analysis using tools like Wireshark and Metasploit Framework, ensuring robust protection for organizational assets.
Proficient in Python development, web technologies (HTML/CSS), database management (SQL/MySQL), and mobile application development.
Provided comprehensive L1 end-user support via calls, email, and chat for desktops, laptops, printers, and applications. Maintained 98% customer satisfaction rate.
Configured and maintained enterprise network infrastructure, implemented security protocols, and optimized network performance for improved organizational efficiency.
Implemented comprehensive backup management solutions and maintained detailed IT asset documentation, ensuring 99.9% data recovery success rate.
Conducted security assessments using Wireshark and Metasploit Framework, identified vulnerabilities, and implemented security measures to protect organizational assets.
Developed mobile applications as part of B.Voc Networking and Mobile Application program at PSG College of Arts & Science, focusing on user-friendly interfaces.
Created automation scripts and tools using Python for system administration tasks, improving operational efficiency and reducing manual workload.
Ready to discuss your IT infrastructure needs or explore collaboration opportunities? I'd love to hear from you!
melvin10297@gmail.com
+91 7806818229
Tamil Nadu, India